Human capital
ESG & GovernanceThe skills, knowledge, health and experience of a company's workforce, treated as a source of value.
Human capital is the main asset of service businesses such as IT, consulting and banking. It is built through hiring, training, fair pay and safe working conditions, and lost through turnover and burnout. Useful indicators include turnover, training, engagement scores and the share of revenue spent on employee well-being, which is a BRSR Core indicator.
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